Once a Will has been made, it is important to keep it up to date and account for any changes in your circumstances. For example, you may now have had a child or grandchild, you may have moved home, or your financial situation may have changed. It is also advisable to reconsider the contents of your Will regularly to make sure that it still reflects your wishes.
The Incredible Hike As You Like is a virtual event where you can complete a hiking challenge of your choice, whilst raising smiles for children and families that are supported by our three hospices.
Whether you are looking for a scenic stroll with beautiful views, or a challenge like no other, hiking in the South West provides a wonderfully dramatic and stunning backdrop.
You may not need to venture very far to find your nearest green (or blue) space, so step outside your front door, head for your local park, canal, lake or coast.
To inspire you, we have put together 30 “Incredible Hike as you Like” ideas…. 30 beautiful routes across the South West, to celebrate our 30th year. Choose one, or take on all 30, its entirely up to you.
Yes of course! If you are in any doubt as to whether the route will be suitable, please do get in touch. A named carer can also assist a disabled entrant for free, please call your local fundraising office to register their details.
Charlton Farm
The route is fully accessible for wheelchairs and pushchairs, although there are slight inclines on the route, and two or three small speedbumps.
Raise a smile Lottery tickets can be purchased through the CHSW website by regular play Direct Debit or by debit card payment only. One-off play tickets are available from CHSW Charity Shops. One-off play tickets purchased after Thursday 5pm will be entered in the following week's draw.
If you are taking part with your school or swimming group, please ask everyone to register online and include your school name within the group.
Yes, you can. You can give make a donation online.
You can also call us on 01271 325 270 to donate using a credit or debit card.
Yes. Many of our volunteers work full time. We aim to provide flexible roles which can be carried out around your other commitments, be they work, family or leisure.
We ask all participants to aim to raise £50. The money raised from Moonlight Memory walk will help support more than 550 families currently being cared for at our 3 hospices.
Moonlight Memory Walk Cornwall
Moonlight Memory Walk Clevedon
Moonlight Memory Walk Devon
You can stop or change your donation at any time by informing your payroll department. If you're stopping your donation, it would be great if you could let us know too.
If you change employer, you will need to check whether your new employer runs a Payroll Giving scheme.
We provide emergency care for many families, and this can be for a number of reasons. It may be that the child is very poorly and the family would like the support that the hospice provides, both physically and emotionally.
An emergency may not necessarily be with the sick child. A parent maybe ill, recovering from an operation, or attending a family funeral for example, and may need additional assistance with their child during this time.
Yes, absolutely! We needs lots of volunteers to make the event safe and fun.
- For volunteering enquiries at Rainbow Run Cornwall email Kiley by 23rd May 2024
All participants must be aged 18 or over, unless they are accompanied by a parent or legal guardian (a minimum age of 14 then applies). A teacher or youth leader acting in loco parentis is not adequate. The parent or legal guardian must complete a Parental Consent Form prior to the event and will need to remain within sight and earshot of the minor – this will normally mean that they need to be with the minor whilst they prepare and accompany their child as is reasonably practicable during their participation.
We recommend an upper age limit of 70 years for participation, and for any individuals to consult their Doctor if they have an concerns about their health or ability.
If you're attending one of our events in person you will receive a medal at the finish line.
If you’re participating in the facebook Challenge and raise £50 or more, a medal will be sent to you in the post.
You can flag a comment by clicking the flag link to the far right of a comment. This will flag a moderator and let them know that it needs attention. Flagging a comment is only counted once per person; you won't need to do it multiple times. Generally, comments should be flagged for: spamming or attacking other commenters personally. Generally, comments should not be flagged for disagreeing with the content or disputing with other commenters.
You receive entry into the event village, the 5k course a Colour Craze medal and a colourful treat!
You will need to make your own travel arrangements to get to registration at the start on Friday morning and to travel home from the finish on Sunday.
That's no problem. Your guests can donation straight to the Cook Eat Give donation page [insert link]. Please remind them to add your name as the event host and leave their comments about your meal.
A decision will be made each day if conditions are deemed unsafe to cycle. This will consider wind, torrential rain, thunder and a temperature above 28C or any condition that it is considered dangerous to continue - then we may decide to abandon the event for that day. But a little rain won’t stop us!
If you can't complete your run on these dates, you're welcome to do it either the week before or even the week after the 11 December. Let us know when you've completed it. For your photos to be included in the virtual competitions they must be added by the evening of Sunday 12 December.
We aren’t able to promote events before they’ve happened – but we do use our social media platforms to celebrate fundraising successes.
Spreading the word about your fundraising is much more successful when it comes from you, so we’ve created a handy guide to using social media to help you, click here for more details.
You may still pay tax on a private pension plan or a savings account, or pay Capital Gains Tax if you sell property or shares. If this is the case, please tick the Gift Aid declaration.
You'll leave the Colour Craze looking very colourful, and we recommend a few showers to rinse off the paint. If you have stubborn colours in your hair washing up liquid works a treat to rid the colours. If your hair is very light, or colour treated, you may wish to wear a hat or headscarf to minimise the paint contact.
If you are organising a fundraising event for Children’s Hospice South West we will include details of your event in our supporters calendar. Email details of your event to website@chsw.org.uk.
The marathon starts at 9am, the half marathon starts at 10am, the 10k is at 11am and final mile at 1pm.
Yes. The tour operators and ground agents are very experienced in organising challenges such as these and you will be accompanied by a tour leader, a doctor as well as English-speaking local guides and porters who are all there to ensure your safety and enjoyment of the trip. The routes we take are well established and known well by our guides. The tour operators will be aware of any rising political, health or safety issues affecting the countries our supporters visit.
You can bring your sponsorship on the day, pay it in via our online donation form or send a cheque with your sponsorship forms to our hospice:
Little Harbour, Porthpean Road, Porthpean, St Austell, PL26 6AZ
The London Marathon is one of the most popular events in the UK and there is a huge demand for places. We aim to allocate our London Marathon charity places as fairly as possible however we only have a very limited number of places available and unfortunately we are not able to guarantee a place to everyone who applies. To give yourself the best possible chance of getting a Team CHSW charity place, please sign up here and give us as much information as you can about why you would like to run for us, how much you realistically think you can fundraise and how you plan to do so.
We rely on the support of volunteers across all departments. From covering reception to serving refreshments in our hospices and helping in our shops, our volunteers enable us to raise funds and deliver our services. You can find available opportunities on our volunteering opportunities page.
Opportunities include:
- administration
- shops
- catering/housekeeping
- complementary therapies
- creative art activities
- driving
- events and fundraising
- flower arranging and gardening
- maintenance/decorating
- public speaking/ambassador
- reception
- telephone support
You'll find the links to the pre-recorded warm-up on our Be Incredible Facebook group. Please join the page to upload your photos and videos to enter our competitions too! But let us know if you don't have access to Facebook and we'll send you the links.
Moonlight Memory Walk Cornwall
- By Post: Send your sponsor forms along with a cheque to Little Harbour, Porthpean Road, Porthpean, PL26 6AZ
- Add it to your JustGiving page: if you have set up a JustGiving page, the money is automatically transferred to CHSW. You can also add any offline sponsorship to your online page.
- Bring it with you on the night: hand in your sponsor forms, cash and cheque by placing it in a sealed envelope that has your name and walker number clerly written on the front and hand it at registration.
Moonlight Memory Walk Clevedon
- By Post: Send your sponsor forms along with a cheque to Charlton Farm, Charlton Drive, Wraxall, North Somerset, BS41 1PE
- Add it to your JustGiving page: if you have set up a JustGiving page, the money is automatically transferred to CHSW. You can also add any offline sponsorship to your online page.
- Bring it with you on the night: hand in your sponsor forms, cash and cheque by placing it in a sealed envelope that has your name and walker number clearly written on the front and hand it at registration.
Moonlight Memory Walk Devon
- By Post: Send your sponsor forms along with a cheque to Little Bridge House, Redlands Road, Fremington, Barnstaple EX31 2PZ
- Add it to your JustGiving page: if you have set up a JustGiving page, the money is automatically transferred to CHSW. You can also add any offline sponsorship to your online page.
- Bring it with you on the night: hand in your sponsor forms, cash and cheque by placing it in a sealed envelope that has your name and walker number clearly written on the front and hand it at registration.
If you would like to check your tickets, please call 01271 313 311, Monday to Friday from 9am to 4.30pm. At all other times please leave a message on our answerphone or complete our online enquiry form.
A full kit list and advice on what else you should bring is available here.
We take all major debit and credit cards except American Express, and online orders can also use PayPal.
We would like to know who our generous supporters are. It gives us the opportunity to acknowledge the important decision you have made. Letting us know also helps us to plan for the future and keep you informed about our ongoing work.
Yes please. We would like you to let us know that you (and any members of your family / group) are taking part so we know how many of you wonderful people are supporting CHSW, ensure you receive information relative to the event and support with your fundraising.
After signing up you will be sent a confirmation email with details of all your registrants. At a later date, if you’ve registered for the Charlton Farm or Eden Project event, you’ll receive your fundraising pack in the post. This will contain your runner number and all the information you will need for the event.
We also like to keep in touch via email and phone fundraising hints and tips and occasionally any last-minute information changes such as route changes. Please provide a valid email address when signing up.
The Raise a smile Lottery is a weekly lottery which helps to raise funds for Children's Hospice South West to provide hospice care and support for children and young people living with life-limiting conditions and their families.
It's one of the simplest ways of supporting CHSW regularly and each ticket gives you the chance of winning 1 of 15 prizes including the Bonus Rollover. Weekly draws normally takes place every Friday.
Just email Hollie and she will help you with any questions you have!
I’ve had a problem with the online donation system. How can I check if my donation has gone through?
Please email enquiries@chsw.org.uk or call us on 01271 325 270. Tell us your name and the time, date and value of your donation, and we’ll be able to help.
No, but the more relevant experience and qualifications, and perhaps most importantly, enthusiasm you have the better.
Moonlight Memory Walk Cornwall
The easiest way is to ask everyone to donate to your Just Giving page. Family and friends can also leave a dedication to a loved on on the Moonlight Memory Walk Cornwall dedication page.
Moonlight Memory Walk Clevedon
The easiest way is to ask everyone to donate to your Just Giving page. Family and friends can also leave a dedication to a loved on on the Moonlight Memory Walk Clevedon dedication page.
Moonlight Memory Walk Devon
The easiest way is to ask everyone to donate to your Just Giving page. Family and friends can also leave a dedication to a loved on on the Moonlight Memory Walk Devon dedication page.
We're sorry you're not happy with the level of service you've received.
As a member of the Fundraising Regulator, we always aim to provide the highest level of customer service to all of our supporters.
We'd really like the opportunity to put things right. So here's what to do if you have a complaint about fundraising.
Once a family starts to visit our hospices, our care team are available to help them think about the choices they may wish to consider when their child nears the end of their life. An end of life care plan is a document that outlines you and your child’s wishes for their end of life care, including management of pain, other symptoms and provision of psychological, social, spiritual and support for the family into bereavement.
The end of life phase begins when a judgement is made that no more treatment is possible, to ensure care helps children who are no longer receiving curative treatment to live as well as possible until they die. Including care during and around the time of death, and immediately afterwards. Enabling supportive and palliative care needs of both child and the family to be identified and met throughout the last phase of life.
Families may wish to come to the hospice for care towards the end of their child’s life. We would always view these stays as a priority. Families may also wish to stay at home or in a hospital and then come to the hospice after their child has died. Whatever the family decides our care team can offer support, advice and practical help whether at home or in the hospice.
Car parking is available on-site at RAF St Mawgan. As space is limited please car share with friends and family that are taking part.
Each participant will have to wear a wetsuit and will need to bring suitable swimwear to wear underneath. Appropriate footwear, trainers or walking boots are best, no heels, flip flops or sandals. You will need a towel, warm clothes and water proofs for after your abseil. Long hair should be tied back and you should remove any dangly earrings/necklaces etc. Glass retainers should be worn if there is any risk of them falling off. Any medication that you need, food and water and a camera for taking photos!
If you're attending one of our events in person you will receive a medal at the finish line.
If you’re participating in the facebook Challenge and raise £50 or more, a medal will be sent to you in the post.
No. In most instances your comments should appear on the site shortly after you submit the comment. As part of the moderation process certain words are prohibited and will result in a comment being flagged for review prior to appearing on the site. The use of hyperlinks will also result in a comment being flagged for review prior to appearing on the site. In addition, if a comment is flagged by the community it may be removed from the site. CHSW reserves the right to remove any comment at anytime.
The event village will open at 9.30am. Your wave time will be allocated by the order participants register for the event on our website. For health and safety, we will not have more than 500 participants per wave. The first wave will be 11.00am, the second wave will be at 12.00 noon and the third wave at 1.00pm depending on demand. Your start time will be confirmed when we send your fundraising pack.
Please turn up one hour before your start time to register, be a part of the event village and enjoy the warm up.
Members of Hike Support will make a decision each day to ensure conditions are deemed safe to walk. They will consider high winds, torrential rain, thunder high temperatures or any conditions where it is considered too dangerous to continue. We may have to decide to abandon the event for that day. But a little rain won’t stop us!
Absolutely - we will support people taking on all kinds of challenges, and can provide fundraising support and a member of the overseas challenge events team dedicated to looking after you.
You need to join the Santas on the Run Facebook Group!
If you want to warm up, please watch one of our pre-recorded festive warm ups – there will be links in the Facebook Group over the weekend and you'll be able to find them on our website.
When you get back from your run there will also be a special story being read by our resident elf that you and your children can watch by clicking on the link on the event page.
Yes! We have specially trained volunteer speakers who give talks and assemblies about the work that we do. You can request a speaker by contacting your local community fundraising team.
Availability of speakers varies, so please do get in touch at least three weeks before your event so we can do our best to send someone along. If there’s no one available to attend we can send films about our work instead.
You may still pay tax on a private pension plan or a savings account, or pay Capital Gains Tax if you sell property or shares. If this is the case, please tick the Gift Aid declaration.
Entry fees are non-refundable or transferable. Should CHSW have cause to cancel the event, participants will be notified and a refund of registration fee offered – or you'll be offered a place in an alternative CHSW event.
We do have a plan to keep the fun going in the event of rain but should the event need to be re-scheduled due to heavy wind/rain your registration fee will be transferred to the new date. You can request a refund of your registration fee if the new date is not convenient for you.
You cannot change the logo in any way and you must ensure that you represent CHSW correctly. Commercial organisations are not permitted to use the CHSW name or logo without our prior written consent. Please contact your local community fundraiser in the first instance.
Yes. We can put you in touch with the tour operator directly who may be able to reschedule your flight home and help you plan a holiday if required. Please note that there will be extra costs for extending your stay and you will need to plan this well in advance.
Yes. Please bring your coin collection cards and sponsorship in an envelope with your name and runner numbers written on the front. Please hand this in at participant sign in.
We ask that you pay in your full fundraising amount within one month of your event.
Please let us know if you are not going to be able to pay in your money on time for any reason.
We have three hospices along with more than 30 shops across the South West. Take a look at our volunteer opportunities page to search for roles local to you.
Santas on the Run is a fun 2k run, walk, or jog at either the Eden Project in Cornwall and Charlton Farm in North Somerset or alternatively you can choose to create your own route and take part virtually in our Facebook Challenge. This year we will not be providing Santa suits but we are letting you decide if you want to twinkle in tinsel, rock it like Rudolph or sleigh it like Santa - dress up in your festive gear and complete a challenge of your choice all whilst raising seasonal smiles for children and families that are supported by our three hospices.
Of course! This event had in previous years been a women-only event, however for the last few years everyone is invited to join us and this will remain for all future memory walks so everyone has the opportunity to celebrate the memories they have of their loved ones.
The event is open to anyone over the age of 12.
Winners must verify their details and claim their prize within 6 months of the draw date, after which CHSW will treat the prize as a donation.
Your luggage will be transferred between each hotel across the 3 days. We ask you bring no more than 1 overnight bag and 1 day bay. You will be provided with luggage labels for each.
We would always advise that you order using credit/debit card or Paypal via our secure website, as prices and stock availability may change in the time it takes for us to receive and clear funds from your cheque. If cheque or postal order is your only method of payment however we would be delighted to accept your order.
Please ensure order requests contain your full name, delivery address and a contact telephone number in case there are any problems fulfilling your order, and send this along with a cheque made payable to Children's Hospice South West to the following address: CHSW, Little Bridge House, Redlands Road, Fremington, Barnstaple, Devon, EX31 2PZ.
The current selling price of items will be applied to your order based on the date payment is received.
Writing a will is not as expensive as you might think. Solicitors can provide estimates on request, but the cost will depend on how complex your affairs are.
CHSW offer a Free Will Writing service to our supporters. Please visit our Free Will Writing service page to find out more.
As registration is free we will be sending a medal to each person in your group who raise the suggested minimum sponsorship of £30. Please ensure you register every member of your family / group to avoid disappointment.
Payroll giving is a tax efficient and easy way to support us. You choose the amount you'd like to donate and then each payday, your gift will be deducted automatically from your gross salary (after National Insurance but before tax). This means the tax you would have paid on your donation is also given to Children's Hospice South West.
It’s very easy to arrange. Email your local corporate fundraiser and we'll make sure that your company operates a scheme that allows you to give to us straight from your pay. We can then notify your Payroll Department that you would like to set up a regular donation to us in this way.
If your company does not operate the scheme, then we will contact you to let you know. We can help suggest to them to get one set up.
Only persons aged 18 years or over and resident in Great Britain are eligible to play the Raise a smile Lottery including CHSW Staff and their families. However, CHSW staff who are directly involved with running the CHSW Raffle and CHSW Directors are not eligible to play.
No! Anyone can take part, because you are completing the event in your own time, at your own pace, on your own terms.
You can set up a regular gift online. If you have any problems please call us on 01271 325 270.
You can appoint whoever you like. Be sure to ask them first, as it can take a lot of time. You can also appoint a professional, like a solicitor or accountant, but your estate will need to pay their fees.
At the Clevedon and Cornwall events, you will receive a medal as you cross the finish line.
We're sorry you're not happy with the level of service you've received.
As a member of the Fundraising Regulator, we always aim to provide the highest level of customer service to all of our supporters.
We'd really like the opportunity to put things right. So here's what to do if you have a complaint about fundraising.
We offer short breaks away for the whole family, for respite and relaxation. Mums, Dads, brothers and sisters can all come and stay at our hospices.
We provide one-to-one specialist care for the sick child. This allows the family the chance to have a break away from the worries of caring, and to be together as a family. In this respect, what we provide is completely unlike any other care available.
Please ensure you know where Cantonteign Falls is located. The address is: Christow, Exeter, EX6 7RH. Please be aware that Sat Navs have been known to direct people to the wrong destination with the post code.
We would love you to and it may help you raise even more money! But make sure that it wouldn’t hinder the fitting of your harness and is big enough to go over a wetsuit – please get in touch before hand so we can make sure it’s suitable. If you do come in fancy dress, please do bring a spare change of clothes, just in case your costume isn't suitable.
If you're taking part with colleagues from your workplace, please sign up using the online registration form and include your company name within the group. You will need to sign up each member of your work colleagues individually for health and safety reasons if taking part in one of our physical events.
Should you need to change your start time please email Kiley and we will see what we can do!
Please note, we will only open the next start time wave depending on demand, so should you wish to join a later start time please check with us that there is a race at that time before turning up.
Unfortunately, your place is non-transferable. If you cannot take part, please let us know.
If you require accommodation on Thursday night you will need to book this yourself as it is not included in the registration fee or as part of the event.
Every participant in a Children’s Hospice South West Challenge Event, no matter what the event is, will receive:
- Fundraising and training advice
- Regular contact from the Challenge Events team
- The opportunity to visit a Children’s Hospice South West hospice
- Children’s Hospice South West vest or T-shirt.
For more information on the support available from Children’s Hospice South West, have a look at our fundraising page.
Just add your photos or videos to the Facebook Group over the weekend - it's that simple. We'll announce the winners in the week following the event and let you know your prizes!
Yes you can! There are two ways to do this, either by donating all of the money raised to us, or by donating proceeds or a percentage. Either way, please contact your local community fundraising team.
Children's Hospice South West can only directly claim back at the basic rate but please complete and return the declaration.
As a higher rate taxpayer, if you declare your donations on your tax return, you can claim a rebate based on the difference between the higher rate and the basic rate when you fill in your self-assessment form.
Yes, absolutely! We needs lots of volunteers to make the event safe and fun, to find out more look at our event volunteer opportunities.
We are dedicated to making the most of short and precious lives, providing the best possible hospice care for life-limited children and their families from the South West. We couldn't continue this work without you. Read some inspiring stories to see the life-changing impact of our work. Thank you again for your support.
Generally, entry fees are non-refundable, however, under exceptional circumstances it may be possible. Please see our event terms and conditions for more information.
Injuries and illnesses happen - they're part of life. If you are unable to take part in your challenge, the most important thing for you to do is to let us know as soon as possible. Depending on when you pull out, we might be able to give your place to somebody else, so that Children’s Hospice South West does not lose out. We will also be able to advise you on who to alert to the fact that you will have to pull out - you may need to tell the challenge tour operator, and you may need to refer to the terms and conditions of your booking - especially for overseas adventures.
If you are unable to take part in your chosen challenge, and you have already raised sponsorship for your challenge, you will need to get in touch with everyone who has supported you to let them know that you are not actually doing the challenge they have sponsored you for. You should give them the right to request a refund on their donation. If you do not take part in your challenge, then we will not still ask you to pay in the minimum sponsorship requirement. Any registration fees you have paid are, however, non-refundable.
Your runner numbers, fundraising pack, sponsor form and coin collection card will be sent out from the beginning of April. If your friend or family has registered you, they will be sent your pack.
We ask that you pay in your full fundraising amount within one month of your event.
Please let us know if you are not going to be able to pay in your money on time for any reason.
If a role requires a specific commitment, we’ll always let you know first. Otherwise you can give us as much or as little time as you like.
A morning or an afternoon, whatever you can give we really appreicate. But if you only have an hour to spare, we'll be just as grateful.
Santas on the Run is a fun 2k run, walk, or jog at either the Eden Project in Cornwall and Charlton Farm in North Somerset or alternatively you can choose to create your own route and take part virtually in our Facebook Challenge. This year we will not be providing Santa suits but we are letting you decide if you want to twinkle in tinsel, rock it like Rudolph or sleigh it like Santa - dress up in your festive gear and complete a challenge of your choice all whilst raising seasonal smiles for children and families that are supported by our three hospices.
Moonlight Memory Walk Cornwall
Registrants attending the event at The Lost Gardens of Heligan will pay a registration fee which includes your free entry into the venue on the night, T shirt, pasty, goody bag and commemorative medal. It also includes the postal mailing of your memory pack that contains your, candle bag, "I am walking for..." back sign and walker number. You are also invited to add photos and messages to our online dedication page for free.
Moonlight Memory Walk Clevedon
Registrants attending the event at Clevedon will pay a registration fee which includes your Moonlight Memory Walk T shirt, refreshments and commemorative medal. It also includes the postal mailing of your memory pack that contains your candle bag, "I am walking for..." back sign and walker number, and your medal on the evening. You are also invited to add photos and messages to our online dedication page for free.
Moonlight Memory Walk Devon
Participants attending the event at Powderham Castle will pay a registration fee which includes your event entry, Moonlight Memory Walk T-shirt and refreshments. It also includes the postal mailing of your memory pack that contains "I am walking in memory of..." back sign. You are also invited to add photos and messages to our online dedication page for free.
Winners must verify their details and claim their prize within 6 months of the draw date, after which CHSW will treat the prize as a donation.
We have limited capacity on single supplement rooms and this option is only available to the first 15 riders who pay the single supplement of £50. If part of a Team we will prioritise you share with another member within your group or alternatively you will share with another participant. Woman and men who are unknown to each other will not be placed in the same room.
We sell Wedding Favours so you can show your support on your special day (or any other occasion), CHSW can supply donation cards to share the news with your guests about your donation. Adding the CHSW pin also provides an ideal party favour. Find out more about our wedding favours.
Of course you can. Your Will is your document and you can include, exclude, add or remove whoever you wish. If you change your mind or if your personal circumstances change, you are free to change your Will as many times as you wish. You don’t need to let us know either; it is entirely your choice.
If you are taking part with your workplace, please ask everyone to register online and include your company name within the group.