We rely on the support of volunteers across all departments. From covering reception to serving refreshments in our hospices and helping in our shops, our volunteers enable us to raise funds and deliver our services. You can find available opportunities on our volunteering opportunities page.

Opportunities include:

  • administration
  • shops
  • catering/housekeeping
  • complementary therapies
  • creative art activities
  • driving
  • events and fundraising
  • flower arranging and gardening
  • maintenance/decorating
  • public speaking/ambassador
  • reception
  • telephone support

Of course you can. Your Will is your document and you can include, exclude, add or remove whoever you wish. If you change your mind or if your personal circumstances change, you are free to change your Will as many times as you wish. You don’t need to let us know either; it is entirely your choice.

Only persons aged 18 years or over and resident in Great Britain are eligible to play the Raise a smile Lottery including CHSW Staff and their families. However, CHSW staff who are directly involved with running the CHSW Raffle and CHSW Directors are not eligible to play.

Donate online

 

Moonlight Memory Walk Cornwall
  • By Post: Send your sponsor forms along with a cheque to Little Harbour, Porthpean Road, Porthpean, PL26 6AZ
  • Add it to your JustGiving page: if you have set up a JustGiving page, the money is automatically transferred to CHSW. You can also add any offline sponsorship to your online page.
  • Bring it with you on the night: hand in your sponsor forms, cash and cheque by placing it in a sealed envelope that has your name and walker number clerly written on the front and hand it at registration. 
Moonlight Memory Walk Clevedon
  • By Post: Send your sponsor forms

You can find Children’s Hospice South West on virginmoneygiving.com. Check out our tips on setting up your online fundraising page.

Yes of course! If you are in any doubt as to whether the route will be suitable, please do get in touch. A named carer can also assist a disabled entrant for free, please call your local fundraising office to register their details. 

Charlton Farm 

The route is fully accessible for wheelchairs and pushchairs, although there are slight inclines on the route, and two or three small speedbumps. 

Yes you need to have a Discus account and in order to leave a comment you will be required to login. You can login using your social media or Disqus accounts.

We ask that you pay in your full fundraising amount within one month of your event.

Please let us know if you are not going to be able to pay in your money on time for any reason.

A tandem skydive is an easy and enjoyable way to experience the thrills of skydiving.  Once aboard the aircraft, you will be securely harnessed to your Instructor as you ride up to your chosen altitude.  The aircraft takes approximately 10 minutes to climb to 15,000ft, giving you time to take in the views.  Once at altitude, you will get the green light for GO! 

During freefall, you will experience speeds of approximately 120mph for up to a minute, falling around 2 miles.  As the canopy opens, you will be aware of the sudden tranquillity as your speed dramatically decreases.  This allows you to

Absolutely!  Please email Kate and we can send these out to you. Just let us know how many you require.

No. You can choose to walk, jog or run! You can also choose whichever distance you decide is best for your family. Historically this event has been 2k.

As registration is free we will be sending a medal to each individual who raises the suggested minimum sponsorship of £30. If you are a swim school or group please contact us to discuss how we can help with this.

Yes, of course! the course is flat and on a solid surface. Carers can take part for free.  Please contact us on 01726 871 800 if you require someone to push you in a wheelchair

All our services are completely free to families who are referred to us.

Volunteers are covered by CHSW's insurance policy while engaged in any work on behalf of CHSW.

Your Payroll Giving donation automatically stops when you leave your job. It's easy to start giving through the scheme again. Simply contact the payroll department at your new workplace.

Between April 2022 and March 2023, an average of 61p in every £1 went directly to fund care for children, young people and families. 22p was used to fund prizes and 17p covered the cost of running the CHSW Raffle.

Unfortunately dogs are not able to take part this year due to limited space in the event village and low lighting which may result in leads becoming a trip hazard.

Moonlight Memory Walk Clevedon

If you have an assisstance dog that you will be beinging to the event, please call Charlton Farm office on 01275 866 600 to let us know. 

Yes you can!  Just take a look at our YouTube channel where you'll find lots of short films to help you highlight and promote our work and your fundraising.

If you're attending one of our events in person you will receive a medal at the finish line.  

If you’re participating in the facebook Challenge and raise £50 or more, a medal will be sent to you in the post. 

The CHSW website uses an external service called Disqus for the technical management and publication of comments.

Disqus is a web discussion platform with Single Sign-On (SSO) functionality. The Disqus service bears sole responsibility for identifying users and publishing comments.  

For more information concerning the Disqus service’s terms of use (including the policies and procedures regarding the collection of users’ personally identifiable data), please read their privacy policy.

Worldpay will not accept any postcodes that do not contain a space. Please enter a space in the correct place in your postcode.

When signing up to Incredible Hike, we will keep in touch via email and invite you to Zoom meetings to support your training, fundraising and answer questions about the weekend. Your local Area Fundraiser and Event lead will be on hand to support you, as required. You will also be invited to join the Incredible Hike Facebook Group – this group is great to chat with your fellow Incredible Hikers. 

Of course! Please call our Little Harbour hospice on 01726 871 800 and we'll help you get this up and running.

Unfortunately, your place is non-transferable. If you cannot now take part please let us know.

Yes, for the full marathon the cut off time is 7 hours, and the cut off time for half marathon is 6 hours. 

 

The Rainbow Run powder paint is non-toxic, 100% safe and biodegradable.  It is technically edible, although we do not advise that you eat it as its not very tasty! If you have a skin allergy or respiratory condition we would recommend that you consult your doctor for advice.

We have a team of fundraisers here at CHSW  who are on hand to offer you any ideas and advice you may need. Our first tip would be to set up an online fundraising page on Virgin Money Giving, and then to investigate whether your company or any local businesses will be able to support you.

As all teenagers wish to be independent, the hospice also holds teenage focused weekends, giving them the opportunity to come and stay without their families. 

Three different weekends are arranged each year, plus one sensory teenage week. The weekends are often themed to suit varied interests including pamper days, cars and games.

It gives the teenagers the chance to socialise with others and time to talk about their experiences.

Yes. Many of our volunteers work full time. We aim to provide flexible roles which can be carried out around your other commitments, be they work, family or leisure.

BeGambleAware® is administered and funded by an independent charity GambleAware®, it provides confidential support and counselling to people aged 18 years or over affected by gambling. Visit BeGambleAware® or telephone 0808 8020 133 (local call rate from the UK).

The CHSW Raffle is a fun and engaging way for Children's Hospice South West to raise much needed funds. Each ticket gives you the chance of winning 1 of 12 fabulous prizes.

Entries close on Tuesday 5 September 2023.  The draw takes place at midday on Wednesday 20 September 2023

No problem. Please get in touch with your Event Fundraiser and they will support you with any queries or help you need.

Moonlight Memory Walk Cornwall

Email Kiley 

Moonlight Memory Walk Clevedon

Email Hollie

Moonlight Memory Walk Devon

Email Kate

The CHSW logo is a registered trademark and can only be used within certain guidelines, so please contact us on marketing@chsw.org.uk before you use it on your printed materials. We have a specific version of the logo that we give to our supporters and we can supply it in whichever format you need.

Remember we can also provide posters with space to write your event details.

Please note that all images are usually copyrighted by their owners and you either require permission or must pay a fee to the image owner. Please ask us for images if you want to create a bespoke event poster and please do

Unfortunately, we're unable to transfer your place, and registration fees are non-refundable.* 

*Should the event date be changed; your registration will be automatically transferred to the new date, or a refund offered on request. 

If you're unable to take part due to extenuating circumstances, on authorisation by the Fundraising Manager, CHSW will refund any monies relating to your registration fee, after a deduction of a £5 admin fee. Any documentation sent to you (i.e. running number) must be returned before the refund is processed. 

In the unlikely event that CHSW has to cancel the event

The London Marathon is one of the most popular events in the UK and there is a huge demand for places. We aim to allocate our London Marathon charity places as fairly as possible however we only have a very limited number of places available and unfortunately we are not able to guarantee a place to everyone who applies. To give yourself the best possible chance of getting a Team CHSW charity place, please sign up here and give us as much information as you can about why you would like to run for us, how much you realistically think you can fundraise and how you plan to do so.  

You can set up a regular gift online.  If you have any problems please call us on 01271 325 270.

If you require accommodation on Thursday night you will need to book this yourself as it is not included in the registration fee or as part of the event. 

For questions regarding Rainbow Run Cornwall, please email Kiley.

As places are limited for this event to a capacity of 120, we ask each rider to commit to raising the suggested minimum sponsorship of £1,250 for Ride for Precious Lives 2025. Your registration fee covers the cost of your hotel stay, food and cycling jersey. If you do not think you can commit to raising this sponsorship please call Kiley on 01726 871 800 to discuss prior to registering. 

Yes, we can update your details, please contact us.

Yes, absolutely! We needs lots of volunteers to make the event safe and fun.

  • For volunteering enquiries at Rainbow Run Cornwall email Kiley by 23rd May 2024

We will provide you with a kit list when you sign up.

We have three hospices along with more than 30 shops across the South West.  Take a look at our volunteer opportunities page to search for roles local to you.

We understand that you may want to leave a gift to a project close to your heart - and you're entitled to do this. However, we encourage gifts left to us to be unrestricted. We're then free to use the money where it is most needed at the time.

The Raise a smile Lottery uses lottery software licenced and regulated by the gambling commission. Players receive a unique randomly selected draw number(s) created by this software.

All lottery numbers paid in advance are entered into a computerised randomly selected weekly draw which normally takes place every Friday. Once a number is drawn it is removed from the draw therefore it is not possible for one number to win more than one prize. Prizes are allocated in the order of prize value.

Of course! This event had in previous years been a women-only event, however for the last few years everyone is invited to join us and this will remain for all future memory walks so everyone has the opportunity to celebrate the memories they have of their loved ones.  

The event is open to anyone over the age of 12. 

There are plenty of ways you can get your fundraising started for minimal costs. Local companies may sponsor your event, donate goods or lend you their services for free. Take a look at our fundraising ideas page for simple ways to keep costs low.

After signing up you will be sent a confirmation email with details of all your registrants.  At a later date, if you’ve registered for the Charlton Farm or Eden Project event, you’ll receive your fundraising pack in the post. This will contain your runner number and all the information you will need for the event.  

We also like to keep in touch via email and phone fundraising hints and tips and occasionally any last-minute information changes such as route changes. Please provide a valid email address when signing up. 

You can login using your Facebook, Twitter, or Google account by selecting the desired login option under the Login menu or by clicking the corresponding icon. Please note that a pop-up window will appear when attempting to login. If you have a pop-up blocker activated in your browser you will need to allow pop-ups in order to login.

You can set up a team fundraising page on Virgin Money Giving following the steps on their website. We recommend that you set up an individual page which links to this team page so we can clearly identify any funds that have been raised on your behalf. 

Skydive Buzz will advise you of your arrival time when you book your jump.

Of course! Please just call your local hospice, and we will send a message to your local area fundraiser who make get back to you to help you!  

Little Bridge House - 01271 325 270 

Little Harbour - 01726 871 800 

Charlton Farm 01275 866 600 

You can decide to compete your run where you feel it will be most fun!  You can complete it around your own home or whilst out on your daily exercise or a devised special route - it is freestyle in your way!  

If you are taking part with your school or swimming group,  please ask everyone to register online and include your school name within the group.  

You can bring your sponsorship on the day, pay it in via our online donation form or send a cheque with your sponsorship forms to our hospice:  

Little Harbour, Porthpean Road, Porthpean, St Austell, PL26 6AZ  

Children and families across the south west of England can be referred to CHSW.  We support more than 550 families at our three hospices across the whole region.

We will provide any training that is necessary.

Yes, but only a small one. Your employer will use a Payroll Giving Agent (like a charity bank) to distribute the donations that you and your colleagues make. The Payroll Giving Agents are charities that need to make a small charge to cover their operating costs. Some employers pay this fee on your behalf so we receive your full donation.

If your employer doesn’t pay the fee, the Payroll Giving Agent will deduct it from your donation before passing it on to us. This will be between 2% and 4%. This compares favourably against the admin costs of claiming Gift Aid on a Direct Debit donation.

If you have any concerns, please call 01271 313 311, Monday to Friday from 9am to 4.30pm. At all other times please leave a message on our answerphone or complete our online enquiry form. All complaints and disputes will be dealt with in accordance with the Complaints Policy.

We ask all participants to aim to raise £50. The money raised from Moonlight Memory walk will help support more than 550 families currently being cared for at our 3 hospices.

Moonlight Memory Walk Cornwall

Set up your JustGiving

Add a dedication

Moonlight Memory Walk Clevedon

Set up your JustGiving

Add a dedication

Moonlight Memory Walk Devon

Set up your JustGiving

Add a dedication

You can download a sponsor form from our fundraising tools page.

If you're taking part with colleagues from your workplace, please sign up using the online registration form and include your company name within the group. You will need to sign up each member of your work colleagues individually for health and safety reasons if taking part in one of our physical events.   

You can download a sponsor form from our fundraising tools page.

You have the right to cancel this contract within 14 days without giving any reason. This cancellation period will expire 14 days after the day on which you (or the person you nominate) received the goods, or received the final item from an order for several items. To exercise your right to cancel you must inform us in a clear statement sent by post or email to the address below.

Children's Hospice South West, Little Bridge House, Redlands Road, Fremington, Barnstaple, Devon, EX31 2PZ

If you cancel this contract, we will refund all payments received from you, including the costs of standard

Yes, have a look at our training guides provided for advice and information on getting ready for Incredible Hike. By training hard you will be sure you’re ready for the challenge ahead!

No! You can choose to run, skip, jog, hop, ride, walk… however you choose. You can also choose whichever distance you decide is best for you and your family.

 

 A decision will be made each day if conditions are deemed unsafe to cycle. This will consider wind, torrential rain, thunder and a temperature above 28C or any condition that it is considered dangerous to continue - then we may decide to abandon the event for that day. But a little rain won’t stop us! 

Yes, we would appreciate as many volunteers as possible to help with things such as course marshals, water stations, bag drop, registration and pacers.

Please contact either Cyra or Neville. 

 

The paint will only be thrown in our designated Rainbow stations by trained Rainbow throwers. The paint will be aimed onto the body of the runners rather than the face to reduce the amount of paint getting into the mouth, nose and eyes.

However we recommend that you consider wearing sunglasses/goggles to protect your eyes from the colour as you will inevitably get some paint on your head/face. Runners who are not so keen to be in the direct firing line of the Rainbow throwers are recommended to stick to the inside of the running lane to receive the least amount of paint.  Use the outside lane

If you cannot raise the money in time, we will ask you to make up the costs yourself in order to take part in the event. If this is not possible, we will offer you the opportunity to join another challenge in the future, giving you longer to keep fundraising. If you do have to cancel from the event, we will refund your sponsorship to your donors directly, if requested by them.

Please note that cancellation charges do apply if cancelling within eight weeks of departure date, (although travel insurance may cover cancellation costs, depending on the circumstance).

You have the option to stay with your child or the opportunity to leave your child at the hospice whilst going away for a break.

No, but the more relevant experience and qualifications, and perhaps most importantly, enthusiasm you have the better.

It is important the Raise a simle Lottery and CHSW Raffle are a fun way to support Children's Hospice South West, but that they never have a detrimental effect. CHSW is committed to ensuring the Lottery and Raffle are operated in a secure, fair and socially responsible way. For more information please read our Social responsibility in gambling Guide.

CHSW Raffle prizes are 1st £2,500, 2nd £500, 3rd 10 x £50 

Unfortunately, you cannot turn up on the evening if you have only added a dedication. 

For health and safety reasons, only registrants who have been sent their walker number and registered for one of our limited spaces will be able to join us on the evening. If you've decided you would now like to join the in-person event, please register with the relevant ticket on our website.   

Moonlight Memory walk events

Own place refers to a runner obtaining their own place in an event (eg. purchasing your race place directly with the race organisers). And of course we would love you to use your place to run for CHSW.

No problem.  Please contact your event fundraiser.

We ask that you pay in your full fundraising amount within one month of your event.

Please let us know if you are not going to be able to pay in your money on time for any reason.

Yes, you can.  You can do this by donating online and entering the name of the person you’re giving in memory of in the ‘reason for donation’ field.

Or you can send a cheque payable to 'Children's Hospice South West' with a covering letter telling us who you're donating in honour of. 

Incredible Hike is designed to offer a challenge to walkers and hikers of all abilities. You will need a good level of fitness in time for the event, as each day you will be walking around 20 miles, for up to 9 hours, incorporating several hills and potentially rough terrain. Our training plan will help you get ready and offers you ideas tobe event fit. 

Participants who register are not obliged to raise sponsorship, however this will not qualify you to receive one of our Rainbow Run medals. Alternatively, you can make a donation of the suggested sponsorship of £20 if you would like your medal to be sent through. Please make your donation via our online donation page marking it as your Rainbow Run donation.  

 

By signing up to Ride for Precious Lives you will be communicated with via email once a month and invited to bi-monthly Zoom meetings to support your training, fundraising and answer questions about the weekend.

You will also receive support via phone from your Area Fundraiser and Kiley, Event lead of Ride for Precious Lives.

You will also be offered to join a Private Facebook Group for those who are only taking part your event – this group is great to get support from your fellow Ride for Precious Lives riders.

 

Yes, the RUN Barnstaple races have a Certificate of Course Accuracy and the race holds an ARC event licence. 

Car parking is available on-site at RAF St Mawgan. As space is limited please car share with friends and family that are taking part. 

Children’s Hospice South West works with an excellent (ATOL protected) tour operators called Charity Challenge, Action for Charity, Dream Challenges, Discover Adventure and Action Challenge all based in the UK.  

These tour operators arrange the details of your trip and use a local ground agent to arrange accommodation, meals, transfers etc. The trips are well organised and you will be well looked after, so all you have to concentrate on is the challenge ahead.

If a role requires a specific commitment, we’ll always let you know first. Otherwise you can give us as much or as little time as you like.

A morning or an afternoon, whatever you can give we really appreicate. But if you only have an hour to spare, we'll be just as grateful.

You can choose to leave us a collection or a specific object for us to sell and use the proceeds to support our work. 

If you would like to leave a collection or a specific object to us, please do get in touch to let us know and we can talk about the options available. 

Between April 2022 and March 2023, an average of 56p in every £1 went directly to fund care for children, young people and families. 9p was used to fund prizes and 35p covered the cost of running the lottery and the recruitment of new players.

Moonlight Memory Walk Cornwall

Registrants attending the event at The Lost Gardens of Heligan will pay a registration fee which includes your free entry into the venue on the night, T shirt, pasty, goody bag and commemorative medal. It also includes the postal mailing of your memory pack that contains your, candle bag, "I am walking for..." back sign and walker number. You are also invited to add photos and messages to our online dedication page for free. 

Moonlight Memory Walk Clevedon

Registrants attending the event at Clevedon will pay a registration fee which includes your Moonlight Memory

Once you have registered for an event, we'll send you a fundraising pack with lots of tips and advice on fundraising.  In the run up to your event we will also send you useful e-newsletters about what to expect, as well as training and fundraising advice.  If you need any further help you can always contact our events team who will be happy to help.

Our Santa on the Run event is open to all ages. Children aged 2 years and under are free to take part. Children under 16 years must be accompanied by a participating adult.

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Unfortunately it is inevitable that, with so many cyclists, some people will get injured in training for a race. What happens next depends on how you got your place and what race you are doing.

If you are using your 'own place' to run for CHSW (i.e. you obtained it directly from the organisers of that race) you simply need to let them know you can no longer take part. They will decide whether you can defer your place to the following year. We'd also appreciate it if you could let us know so we know how many runners to expect on the day.

If you have a guaranteed charity place, which you obtained

After your safety briefing with an experienced instructor who will teach you everything you need to know, you will be ready to take to the skies.  On your pre-boarding call, your instructor will prepare you for your skydive - fitting your jumpsuit, head gear, goggles (suitable for contact lenses/glasses), gloves and harness.

You can decide to compete your hike anywhere! You can complete it around your own home or whilst out on your daily exercise or a devised special route.

No you don't.  We'll take your word for it. However, if you want to show your supporters you have completed your chosen distance, we recommend you download Strava and link this to your Just Giving page or social media.  This can also help increase your fundraising.   

Just email Hollie and she will help you with any questions you have!  

Yes.  Please bring your coin collection cards and sponsorship in an envelope with your name and runner numbers written on the front. Please hand this in at participant sign in. 

 

Most referrals come from health or social care professionals, but anyone can refer a child or young person.