We understand that you may want to leave a gift to a project close to your heart - and you're entitled to do this. However, we encourage gifts left to us to be unrestricted. We're then free to use the money where it is most needed at the time.

A computerised randomly selected weekly draw takes place every Friday. Should the Friday fall on a bank holiday, the draw will be run  the day before or the next working day.

Unfortunately there are no facilities and we cannot accept liability for anything you leave behind. Please bring only what you need and are able to carry for the night.

To claim Gift Aid on your fundraising, we must have the first name or initials, last name, full home address and postcode of each individual donor/sponsor. So please encourage them to tick the Gift Aid box on your sponsorship form when they sponsor you. Without these details we legally can't claim Gift Aid - so be strict with your supporters!

Santas on the Run is a fun 2k run, walk, or jog at either the Eden Project in Cornwall, Plym Valley Railway in Plymouth (3k), and Charlton Farm in North Somerset. We don't provide Santa suits but you can decide if you want to twinkle in tinsel, rock it like Rudolph or sleigh it like Santa - dress up in your festive gear and complete a challenge of your choice all while raising seasonal smiles for babies, children, young people and families that are supported by our 3 hospices. 

You can change your display name, which appears next to their comments, as well as your bio, website, and location within your Disqus profile settings.

Yes! You can buy our selection of Christmas cards, calendars and diaries in our online shop.

Christmas cards and goods are also sold in all of our shops and in our Hospice reception areas.

CHSW are working in partnership with a third-party provider to ensure you will be walking with an experienced guide and support crew who will provide support and first aid across the 3 days; otherwise known as ‘Hike Support.’ CHSW staff will also be on hand to offer emotional support, encouragement along the way as you reach each stop. 

If you are taking part with your school or swimming group,  please ask everyone to register online and include your school name within the group.  

You can bring your sponsorship on the day, pay it in via our online donation form or send a cheque with your sponsorship forms to our hospice:  

Little Harbour, Porthpean Road, Porthpean, St Austell, PL26 6AZ  

Babies, children and families across the south west of England can be referred to CHSW.  We support more than 500 families at our 3 hospices across the whole region.

We will provide any training that is necessary.

Yes, but only a small one. Your employer will use a Payroll Giving Agent (like a charity bank) to distribute the donations that you and your colleagues make. The Payroll Giving Agents are charities that need to make a small charge to cover their operating costs. Some employers pay this fee on your behalf so we receive your full donation.

If your employer doesn’t pay the fee, the Payroll Giving Agent will deduct it from your donation before passing it on to us. This will be between 2% and 4%. This compares favourably against the admin costs of claiming Gift Aid on a Direct Debit donation.

Read the CHSW Raffle full terms and conditions. The purpose of which are to ensure you are informed about the terms and conditions of entering the CHSW Raffle, and to promote social responsibility in gambling

Setting up a dedication a part of this event is optional. You are welcome to take part and remember your loved one by personalising your memory box and candle bag. However, if you decide you would still like your loved ones name/s to be a part of the  memory ceremonies, please:

  • Email Kate for Moonlight Memoiry Walk Devon
  • Email Hollie for Moonlight Memoiry Walk Clevedon
  • Email Kiley for Moonlight Memoiry Walk Cornwall

Collecting sponsorship from companies is a great way of increasing your sponsorship. Many companies offer a Matched Giving service where they match all the sponsorship raised by the staff. 

Eden Project and Plym Valley Railway

We will be sending out your runner number, fundraising pack, sponsor form and coin collection card from the beginning of October onwards. You are welcome to download any of these fundraising tools prior to this by visiting the 'how to fundraise' tab on the Santas on the Run Eden webpage.

Charlton Farm

We'll be sending your fundraising pack and runner number out in the post at the beginning of November. Your fundraising pack will also be available to download, and includes a sponsor form, coin collection card and gingerbread house collection box. You can download this by visiting the 'how to fundraise' tab on the Santas on the Run North Somerset webpage.  

If you set up an online fundraising page, your donors will be prompted to fill in the Gift Aid details on their individual donation.

Please encourage your sponsors to complete their last name, initial and full address on your sponsorship form if they would like their donation to be Gift Aided.

Yes we can. Every time we sell something belonging to you, we can raise 25% more from the government through Gift Aid - at no cost to you.

Find out more about Gift Aid.

 A decision will be made each day if conditions are deemed unsafe to cycle. This will consider wind, torrential rain, thunder and a temperature above 28C or any condition that it is considered dangerous to continue - then we may decide to abandon the event for that day. But a little rain won’t stop us! 

Yes, we would appreciate as many volunteers as possible to help with things such as course marshalling, water stations, bag drop, registration and pacers.

Please contact us.

 

The paint will only be thrown in our designated Rainbow stations by trained Rainbow throwers. The paint will be aimed onto the body of the runners rather than the face to reduce the amount of paint getting into the mouth, nose and eyes.

However we recommend that you consider wearing sunglasses/goggles to protect your eyes from the colour as you will inevitably get some paint on your head/face. Runners who are not so keen to be in the direct firing line of the Rainbow throwers are recommended to stick to the inside of the running lane to receive the least amount of paint.  Use the outside lane for maximum explosions of the Rainbow!

If you cannot raise the money in time, we will ask you to make up the costs yourself in order to take part in the event. If this is not possible, we will offer you the opportunity to join another challenge in the future, giving you longer to keep fundraising. If you do have to cancel from the event, we will refund your sponsorship to your donors directly, if requested by them.

Please note that cancellation charges do apply if cancelling within eight weeks of departure date, (although travel insurance may cover cancellation costs, depending on the circumstance).

You have the option to stay with your child or the opportunity to leave your child at the hospice while going away for a break.

No, but the more relevant experience and qualifications, and perhaps most importantly, enthusiasm you have the better.

It is important the Raise a simle Lottery and CHSW Raffle are a fun way to support Children's Hospice South West, but that they never have a detrimental effect. CHSW is committed to ensuring the Lottery and Raffle are operated in a secure, fair and socially responsible way. For more information please read our Social responsibility in gambling Guide.

Yes, the CHSW Raffle is licensed and regulated in Great Britain by the Gambling Commission under account number 4991. Read the full Terms and Conditons.

Unfortunately, we are unable to take registrations on the night. You must sign up online before the registration closing date in order to take part in the event. 

Moonlight Memory Walk Cornwall

Moonlight Memory Walk Clevedon

Moonlight Memory Walk Devon

We ask that you pay in your full fundraising amount within one month of your event.

Please let us know if you are not going to be able to pay in your money on time for any reason.

Absolutely. Getting your company involved in fundraising is a brilliant way to motivate your workforce as staff members across all levels can work towards a common positive goal. CHSW runs a very successful Charity of the Year (COTY) programme.

The race pack containing your race number will be sent by the event organisers. Please visit the FAQs section on the event organiser’s website for more details. We'll send a separate race pack containing your CHSW running vest, if you have given us your size. 

Yes, setting up a gift online is also completely safe. Any personal information you enter onto our online Direct Debit pages (including, name, address and bank account details) is encrypted before being sent to us.

Your information is saved in a secure environment using industry standard practices. You are then covered by the Direct Debit guarantee. We will write to you to confirm the details of your gift, and give you at least 21 days before taking the first payment. You can amend or cancel at any time.

By signing up to Ride for Precious Lives you will be communicated with via email once a month and invited to bi-monthly Zoom meetings to support your training, fundraising and answer questions about the weekend.

You will also receive support via phone from your Area Fundraiser and Kiley, Event lead of Ride for Precious Lives.

You will also be offered to join a Private Facebook Group for those who are only taking part your event – this group is great to get support from your fellow Ride for Precious Lives riders.

 

Yes, the RUN Barnstaple races have a Certificate of Course Accuracy, and from 2025 will be registered and licensed by RunEvents.

Car parking is available on-site at RAF St Mawgan. As space is limited please car share with friends and family that are taking part. 

Children’s Hospice South West works with an excellent (ATOL protected) tour operators called Charity Challenge, Action for Charity, Dream Challenges, Discover Adventure and Action Challenge all based in the UK.  

These tour operators arrange the details of your trip and use a local ground agent to arrange accommodation, meals, transfers etc. The trips are well organised and you will be well looked after, so all you have to concentrate on is the challenge ahead.

If a role requires a specific commitment, we’ll always let you know first. Otherwise you can give us as much or as little time as you like.

A morning or an afternoon, whatever you can give we really appreicate. But if you only have an hour to spare, we'll be just as grateful.

You can choose to leave us a collection or a specific object for us to sell and use the proceeds to support our work. 

If you would like to leave a collection or a specific object to us, please do get in touch to let us know and we can talk about the options available. 

Please call 01271 313 311, Monday to Friday from 9am to 4.30pm. At all other times please leave a message on our answerphone or complete our online enquiry form.

We recommend you dress up warm with a coat and comfortable trainers. Previous participants to our Clevedon or Cornwall events can wear one of their old Memory Walk T–shirts or collect a new one on the evening.

Bright, glowing the dark clothing, light-up accessories and fairy lights are very much encouraged! 

Gift Aid is a government scheme that allows charities to reclaim the tax on your donations. This means that every £10 donation you give under the Gift Aid scheme is worth £12.50 to CHSW - at no extra cost to you.  

Yes please!   

For all Santas on the Run events, we ask you register yourself and the members of your group so you'll receive all the support and information you need.  We will not be accepting on the day registrations. Please sign up for the location and wave time you would like to attend. 

Plym Valley Railway

Eden Project, Cornwall

Charton Farm, North Somerset

Following users is a great way to discover new content, and be part of the most recent conversations happening in your network.  Following other users keeps you up-to-date with the latest news that's relevant to you. After you choose to follow someone, his or her activity will show up in your My Disqus tab and Dashboard activity stream (use the “Context” button to get the full conversation).

We take all major debit and credit cards except American Express, and online orders can also use PayPal.

You will need to make your own travel arrangements to get to registration at the start on Friday morning and to travel home from the finish on Sunday. 

Just email Hollie and she will help you with any questions you have!  

Yes.  Please bring your coin collection cards and sponsorship in an envelope with your name and runner numbers written on the front. Please hand this in at participant sign in. 

 

Most referrals come from health or social care professionals, but anyone can refer a child or young person.

This will depend on the role you are taking on, but most volunteers will be asked for at least two reliable references. For certain roles that involve working on our hospice sites you will need a DBS check (formerly CRB), which we will organise for you.

Your donation is very important to us and we will write to thank you on an annual basis if you have chosen for us to contact you. We may also send you updates on our work if you have indicated that you are happy to receive these. You will know the deduction has started as it will appear on your payslip.

If you would like to check your tickets, please call 01271 313 311, Monday to Friday from 9am to 4.30pm. At all other times please leave a message on our answerphone or complete our online enquiry form.

A dedication is where you can add the name and a photo of loved ones you are remembering. You can also leave a special message for them. This is free to do and we welcome you to set up more than one dedication in memory of more than one person. 

Set up your dedication

Moonlight Memory Walk Cornwall

Moonlight Memory Walk Clevedon

Moonlight Memory Walk Devon

If you set up an online fundraising page, your donors will be prompted to fill in the Gift Aid details on their individual donation.

Please encourage your sponsors to complete their last name, initial and full address on your sponsorship form if they would like their donation to be Gift Aided.

Of course!

Please call the following numbers to get you up and running: 

Own place refers to a runner obtaining their own place in an event (eg. purchasing your race place directly with the race organisers). And of course we would love you to use your place to run for CHSW.

CHSW and its recycling partners can help turn mobile phones, gadgets and computers into money - to go towards supporting our work.  Find out more on how and what to recycle with CHSW.

Have a look at our training page for advice and information on getting ready for the Ride for Precious Lives. By training hard you will be sure you’re ready for the challenge ahead! 

There will be a finishers medal.

CHSW running vests and T-shirts and RUN Barnstaple T-shirts are available to purchase at the point of registration.

 

Come along wearing a shiny white t-shirt (and running gear you don’t mind getting messy) or perhaps wear something more unusual like a wedding dress, tutu or fancy dress! So long as it’s white so you can see the multi-colours in all their splendour at the end.

Well-fitting trainers are recommended but please don’t wear your expensive ones, as they will end up every colour of the Rainbow. The coloured pigment should wash out of most fabrics, but some of the more stubborn colours may stain certain fabrics so please wear clothes that you don’t mind getting stained.

Explain to potential supporters that you are taking part in a challenge (similar to a marathon or any other sponsored event) and that it will require dedication, commitment and training to raise money and to complete the trip.  The more you talk about the charity, the more they will realise how important your hard work is. You could always choose to pay towards the costs of the event yourself, so you can reassure your sponsors that 100% of their donation will benefit Children’s Hospice South West.

We aim to provide a home from home environment and we try and re-create whatever night routine you have at home when settling your child to bed and through the night and during your child’s stay.

A bit about family accommodation, what is provided i.e. towels, bed linen etc.

CHSW is unable to support individuals requiring visas to volunteer in the UK as we do not have a sponsorship licence.

If you would like to check your tickets, please call 01271 313 311, Monday to Friday from 9am to 4.30pm. At all other times please leave a message on our answerphone or complete our online enquiry form.

Please call 01271 313 311, Monday to Friday from 9am to 4.30pm. At all other times please leave a message on our answerphone or complete our online enquiry form.

As we are registered with the Fundraising Regulator, CHSW is committed to the highest standards of fundraising practice and ensure our activities are open and fair, honest and legal.  Read our Fundraising Promise

Find out how to contact us with comments or complaints.

The race pack containing your race number will be sent by the event organisers. Please visit the FAQs section on the event organiser’s website for more details. We'll send a separate race pack containing your CHSW running vest, if you have given us your size. 

If you are interested in being part of our team check out our job and volunteering page for more information. You can apply by downloading an application form from our website.

Unfortunately, we're only a small team and can't get to every event our supporters take part in. If we're attending the event, we'll let you know where we'll be on the day, six weeks before event day. Your friends and family are welcome to join us! 

Cheques should be made payable to Children's Hospice South West and sent to us at:

Children's Hospice South West
Little Bridge House
Redlands Road
Fremington
Barnstaple
Devon
EX31 2PZ

Please note we do not recommend sending cash through the post.

South West Splash is our brand-new fundraising event where you come up with a water-based challenge or fun activity.

You could swim every day for a month, or your child could swim a length of the pool. You could learn to surf until you drop, or kayak a marathon. Your child could learn to dive or simply handstand in the pool. Whatever the challenge, it doesn’t matter! There is nothing too small or too big, so get those swimming costumes, shorts or wet suits on and make a huge difference.

Ticket sales for all RUN Barnstaple events closes on Wednesday 23 September at 5pm. There will be no on the day ticket sales. 

Sometimes emails can end up in your junk box, so please check this first. If you still have not received either your confirmation email or welcome email, please email Kiley to check your registration was successful.

If you sign up over a weekend, please note you will not receive your welcome email until the following Monday.

Yes. The tour operators and ground agents are very experienced in organising challenges such as these and you will be accompanied by a tour leader, a doctor as well as English-speaking local guides and porters who are all there to ensure your safety and enjoyment of the trip. The routes we take are well established and known well by our guides. The tour operators will be aware of any rising political, health or safety issues affecting the countries our supporters visit.

Normally all volunteers must be over 18.

You can appoint whoever you like. Be sure to ask them first, as it can take a lot of time. You can also appoint a professional, like a solicitor or accountant, but your estate will need to pay their fees.

Regular play winners will be notified by their preferred method of contact and a cheque sent by post. One-off play ticket winners will need to contact the Lottery Team on 01271 313 311 where their tickets and details will be verified. Once verified a cheque is sent by post. Weekly winning numbers are also published on the CHSW website.

Unfortunately, places are non-transferable to another participant. 

Places are non-refundable. Upon medical evidence refunds maybe given at the discretion of the Fundraising Manager. 

In the unlikely event that CHSW has to cancel the event, all participants will be contacted about a registration fee refund and any sponsorship money received by CHSW can be refunded on the request of the sponsor.  

Thank you so much for raising money for Children’s Hospice South West, we really appreciate your support! Please send us a cheque made payable to CHSW to: Children’s Hospice South West, Little Bridge House, Redlands Road, Fremington, Barnstaple, Devon, EX31 2PZ.

It would be great if you could also let us know how you raised the money (and be sure to include your name and address so that we can send you a thank you letter!).

Unfortunately, some emails can end up in your junk folder - please check this first. 

If you still have not received either your confirmation email or welcome information email, please contact our event fundraisers:  

If you sign up over the weekend, please note you won't receive your welcome information email until the Monday morning.  

Yes other users will be able to follow comments you make on other stories.

We would always advise that you order using credit/debit card or Paypal via our secure website, as prices and stock availability may change in the time it takes for us to receive and clear funds from your cheque. If cheque or postal order is your only method of payment however we would be delighted to accept your order.

Please ensure order requests contain your full name, delivery address and a contact telephone number in case there are any problems fulfilling your order, and send this along with a cheque made payable to Children's Hospice South West to the following address: CHSW, Little Bridge House, Redlands Road, Fremington, Barnstaple, Devon, EX31 2PZ.

The current selling price of items will be applied to your order based on the date payment is received.

Members of Hike Support will make a decision each day to ensure conditions are deemed safe to walk. They will consider high winds, torrential rain, thunder high temperatures or any conditions where it is considered too dangerous to continue. We may have to decide to abandon the event for that day. But a little rain won’t stop us! 

No! Anyone can take part, because you are completing the event in your own time, at your own pace, on your own terms.

Your runner numbers, fundraising pack, sponsor form and coin collection card will be sent out from the beginning of April. If your friend or family has registered you, they will be sent your pack.  

Once all the information available is reviewed, a decision will be made about the appropriateness of hospice care for the child and family. The family and the involved professionals will be informed of this decision without delay. A typical period for completion of this referral process is approximately 6 weeks.

Make a referral

We’ve got lots of volunteering opportunities for you to choose from. You can start searching online right now.

If you are a 40% or 45% taxpayer, Payroll Giving is the only way we can automatically receive all your tax on a donation. You will receive tax relief at the highest rate of tax you pay; so each pound you give, will only cost you 60p.

Winners must verify their details and claim their prize within 6 months of the draw date, after which CHSW will treat the prize as a donation.

Of course - you'll have a link to share with friends and family members to view the dedication via the Moonlight Memory Walk webpage. They can then make a donation. 

We aren’t able to promote events before they’ve happened – but we do use our social media platforms to celebrate fundraising successes.

Spreading the word about your fundraising is much more successful when it comes from you, so we’ve created a handy guide to using social media to help you, click here for more details.

No. You can choose to walk, jog or run!

No. Only fill out the own place running form if you have already purchased a place from the event organisers.

Yes!

Long-term donations enable us to plan for the future and ensure money is available where it is needed most. Regular gifts mean a consistent, predictable income so we can plan and budget better, making us more efficient. It’s also more cost effective. More of your money goes to our work as they generate less administration and carry cheaper bank charges.

There are benefits for you too. A regular gift is a hassle-free way to donate, while knowing that you are supporting our work.  To set up your direct debit payment go to our Donate page, follow the instructions on the form, when you select regular donation the form will expand to provide the direct debit instructions to your bank.

2025 event

You will need to make your own travel arrangements to get to Little Harbour near St Austell for registration on the Thursday evening and to travel home from the finish at Charlton Farm, near Wraxall in North Somerset. Many cyclists choose to travel by train, we recommend you book early as spaces with bikes are limited and book up quickly.

2026 event

You will need to make your own travel arrangements to get to Charlton Farm, near Wraxall in North Somerset for registration on the Thursday evening and to travel home from the finish at Little Harbour near St Austell. Many cyclists choose to travel by train, we recommend you book early as spaces with bikes are limited and book up quickly.

Yes, your registration fee goes towards the cost of putting on the event.

Any additional sponsorship helps to raise vital funds to care for and support babies, children and young people living with life-limiting conditions and their families.

 

At the finish line we will have cleaning stations with soft brushes so that you can give yourself a good dusting off to remove most of the powder. You won’t be 100% clean but you will be able to remove most of the paint.

We recommend that you leave a towel in your car to cover your seat or spare clothes to put on top of your running gear to ensure you get as little paint as possible on your seat.

CHSW cannot be held responsible for any damage or paint getting on participants vehicles, public transport or private property.

If you opt for the minimum sponsorship method of payment, about half of the sponsorship target will be used to pay the costs of the trip, although this varies slightly for each event. If you opt for the self-funder method of payment, 100% of your fundraising will go towards Children’s Hospice South West.

Your deposit is not included towards the sponsorship target, but does go towards covering the challenge costs.

Equipment, disposable medical equipment, medicines (correctly labelled with the child’s prescription), nappies/pads and toiletries for personal use.

The majority of UK visas allow people to volunteer, although there may be restrictions to the number of hours you can volunteer. If you are unsure if your visa allows you to volunteer we recommend you contact the UK Border Agency. We may request verification of this.  Please note that Tourist/ Visitor visas and Student Visitor visas (usually students visiting for six months or less) do not allow people to volunteer.

Winners must verify their details and claim their prize within 6 months of the draw date, after which CHSW will treat the prize as a donation.