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Volunteers working on the till

Charity Shop Volunteer

All locations, subject to availability

Volunteer retail
Volunteer opportunities


Location: All locations | Department: Retail | Vacancy Type: Voluntary | Start date: Immediate


Everyone has something to offer

People join us for all sorts of reasons and from all backgrounds and experiences. We work together to find a role that suits you. We welcome everyone’s interest in volunteering with us, and full training is always provided. 

Your time in our shop?

Every day we welcome pre-loved donations; and along with some new goods, prepare these to be sold in the shop. There is always something to put your hand towards from selling items to steaming clothes.  It could also be thanking someone for their donation or being the listening ear to someone’s personal experience of being supported by our Care Team.   

Typical tasks include:

  • Work on the till, including processing sales, returns, and handling money
  • Replenishing stock on the shop floor
  • Preparing stock, including sorting, steaming and pricing
  • Identifying unsaleable items for recycling
  • Creating imaginative window displays
  • Asking people to become a Gift Aider
  • Being an ambassador for the work of CHSW and the impact we make. 

Skills:  

  • Good customer service skills, friendly and helpful
  • Enjoy being part of a team of staff and volunteers
  • Thanking and showing appreciation to every person who gives us a donation and makes a purchase. 

Some benefits:  

  • Meet new people and make new friends
  • Develop skills for your CV including teamwork, problem solving, and stock management
  • Make a genuine difference to the lives of the babies, children, young people and their families we support
  • Learning and development opportunities including full training for your role. 

Ready to volunteer?

To register for this role please complete our short online enquiry form. 

Register your interest today
Why volunteer with us?

Their lives are precious, and your time is invaluable.  Every volunteer helps to turn pre-loved treasures into expert care and tailor-made support.

  • Join a friendly and supportive team
  • Make a real difference to hundreds of babies, children, young people, and their families every day
  • Training and development opportunities
  • Reasonable travel expenses reimbursed
  • Refreshments available  
  • Volunteering certificates, references, and long service awards  
  • Opportunity to gain valuable retail experience
  • Open days and tours at Little Bridge House, Charlton Farm and Little Harbour so you can meet other teams.

Salary: This is a voluntary, unpaid position

Hours: Please let us know how much time you would like to give.

More information


Children's Hospice South West (CHSW) is an Equal Opportunities Employer and is committed to ensuring that all staff are motivated, skilled and rewarded by their work.  CHSW is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share their commitment.  All offers of employment are subject to a number of checks including an enhanced Disclosure Barring Service (DBS) check.

We welcome applications from all sections of the community. Charity Registration Number 1003314.

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