Raise a Smile Lottery for CHSW

Frequent asked questions

Our rollover is now at £600 and can reach a fantastic £10,000!!!

How does the draw work?

Tickets may be purchased on either a regular subscription basis or on a casual, one-off play basis. You will be issued with a unique lottery number, which will be entered into each weekly draw as long as you are in credit. You will be automatically notified if you win - you do not have to make a claim.

The draw will take place every Friday. The winning numbers are randomly selected by computer. For the prizes, the computer will pick the winning numbers at random from the allocated numbers only. For the rollover prize of £200 all the numbers (including those not yet allocated) will be put into the computer system for one to be picked at random. If the number is not yet allocated then the prize money will rollover week on week until we have a winner, or until it reaches £10,000. Once the rollover reaches £10,000, only the allocated numbers will be in for a chance of winning the jackpot.

Who can play?

To enter our Raise a Smile Lottery you must be aged 16 or over and live in England, Scotland or Wales. By entering your date of birth in the payment form, you are certifying your age. 

How much will my monthly payment be?

A single play each week will cost just £1, payable as £4.34 per month.

How much money goes to the charity?

For every £1 spent on our Raise a smile Lottery over 60p goes directly back into the charity.

 

How can I change my personal information, including address, bank details etc?

You can call us on 08456 888 911 

Our lottery hotline is open from Tuesday to Friday from 9.00am - 4.30pm. 

At all other times please leave a message on our answerphone.

How do I claim my prize

 You will be automatically notified if you win - you do not have to make a claim.

If you have purchased a ticket from our shops please contact our Lottery Helpline on 08456 888 911 where your ticket details will be verified and a cheque arranged to be sent directly to you.

Did you know?

Our Raise a Smile Lottery has raised an amazing £1.1 million since 2012 for Children’s Hospice South West.

How to play

First decide how many entries you want in the weekly draw at £1 each (maximum 5 - only one entry per week for online payments)

Then chose how you would like to pay, either;

Option A
Regular subscription

or

Option B
One-off play

Join the lottery with a regular monthly, quarterly, bi-annually or annually payment straight from your bank by standing order.

 

Play for a set number of weeks and pay by credit/debit card securely online.


We send you details the of your entries in the post and we will automatically send you a cheque when you win. So you never have to worry about missing out on claiming your prizes.

Need help?

You can call us on 08456 888 911 

Our lottery hotline is open from Tuesday to Friday from 9.00am - 4.30pm. 

At all other times please leave a message on our answerphone.  Alternatively, you can download your lottery application form.